Support
Support
Here...when you need us!
User & technical support is done by email or by phone. When a new users buys MobileMax® Office the first month support is included. Support contracts are available for all users beyond that point. Please contact our us to receive a quote for support. It is not mandatory to have a support contract*, but highly recommended.
We use a web based remote access tool to assist us in providing the best possible support to our users. This allows us to come online on most computers where the users are located.
List of Services
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Remote Support
Our remote support is available Monday to Friday from 2pm - 10pm. It is some times easier for our technical team to gain access to your work station and make the necessary fixes to get you operational as quick as possible.
Hours: 2pm - 10pm
Monday - Friday
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By PhoneList Item 1
Our technical support is available from 8am - 10pm Monday to Friday. We will of course try to resolve your issue whilst on the call and we may need access to your system via our remote access.
Hours: 8am - 10pm
Call: 0345 126-0882 option 1
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By EmailList Item 2
In the event that you would like to raise your issue via email, then please send this to support@1-2-mobile.com. Should you need to need to discuss your email, then please call:
Hours: 8am - 10pm (User and technical support)
Call: 0345 126-0882 option
Contact Us
Industry Experts
We are the trusted CRM partner for a large number of heating & plumbing businesses located across the UK.
Technical Experts
Our team has a wealth of knowledge in producing CRM software that is pivotal the business operation
Customer Experts
We understand the need of support and when you need us the most. We offer telephone support until 10pm